About

Work Experience

• Global Head of IT Infrastructure, 

  May, 2019 - Present

  Continuing the same role I've been doing but from a new locale!

• Global Head of IT Infrastructure, 

  Jul, 2015 - May, 20193 years 10 months

  Responsible for IT Infrastructure team globally, looking after all servers and networks for all our offices.
  Led datacenter migration project moving our primary datacenter across London.
  Grown Infrastructure team from 5 to 10 members based in London and Chicago.
  Focused team on continuous learning to improve service reliability and reduce out-of-hours calls.
  Working with key vendors who provide infrastructure services.

• Head of IT, APAC and Global Head of IT Infrastructure, 

  Sep, 2013 - Jul, 20151 year 10 months

  Continued to manage IT in APAC whilst taking over Global IT Infrastructure role.
  Took over Global Infrastructure team overseeing staff in London and Chicago, managing all servers and networks across the company.
  Developed staff to focus on continuous delivery software deployment systems to bring value to clients faster.
  Led IT work on larger office relocation projects ranging from 15 to 75 seats.
  Worked with architects to design M&E floor plans and advised on experience from other Mintel locations across the globe.

• Head of IT, APAC, 

  Jun, 2011 - Sep, 20132 years 3 months

  Oversaw and managed all IT teams in APAC including software development and IT support for the region.
  Managed growth of IT footprint as we expanded from three to six offices in APAC.
  Led office installation and relocation projects for satellite offices.
  Took special interest in network administration to facilitate IT service delivery on behalf of London-based Infrastructure team.

• AVP of US Software Development, 

  Jan, 2011 - May, 20114 months

  Managing IT project managers in our Chicago-based software development team and implementing global department strategy.

• IT Project Manager, 

  Sep, 2007 - Jan, 20113 years 4 months

  Managed small international team of developers working on field associate data entry system.
  Worked with major clients to deliver customized web deliverables including advising on project setup and proposals.
  Continued to develop websites and expanding skills to include unit testing, continuous integration and Python programming.

• Software Developer, 

  Sep, 2006 - Aug, 200711 months

  PHP/MySQL web developer working on Mintel field associate data collection and presentation systems.

Skills

Education