UX Strategy & Digital Transformation Consultant, DTIG
May, 2021 - Dec, 20221 year 7 months
Assess business, clinical, and I&T environments to determine appropriate digital and enterprise architecture strategies, roadmaps and other related recommendations. Provide complex architecture advisory, recommendations and consultancy on solutions influencing digital health initiatives, enterprise architecture design concepts related to current applications ( e.g. EHR, ERP, CRM) and infrastructure, cybersecurity posture, use of current digital tools ( e.g. online scheduling, triage, chatbots, AI), ensuring clients are ready for digital transformation. Based on future-state business requirements and the requisite IT digital capabilities, define gaps in terms of capabilities and technologies ; and recommend options and solutions to achieve future state objectives. Translate business and stake holder requirements into actionable forward-looking digital and technical architecture recommendations
Digital Transformation - Architecture & design of digital workplace solutions that enable enterprises to utilize productivity, communication, & collaboration technologies into effective business tools. Deliver value with process innovation/automation resulting in reduced operation support systems (OSS) downtime & FTE opportunity costs.
Innovation & Best Practices - Design & develop digital workplace architecture solutions in accordance with client strategies, policies, standards, & policy governance.
Change Management - identify, address, & communicate any changes or deviations in systems or solutions that provide technology enablement or hinderances to business.
Product Portfolio Management - Manage & maintain portfolio of digital workplace products & artifacts. Public cloud redundancy (Azure/AWS/GCE)
Maintain competitive edge - Ensure application architecture is aligned with current & future client needs by monitoring the roadmaps of vendors to maintain alignment between corporate strategy & emerging technology.
Research & Impact Advisory - Identify new digital workplace product enhancements as they are available & understand capabilities, deployment strategies, opportunities, & potential risks.