James Hale

- Manage a team of 9 engineers. Drive career development discussions, talent reviews, and interview panels. Ensure members of the team are on the right track with engineering deliverables. - Coordinate engineering resources with partner teams. - Participate in security architecture discussions and provide input to key decision making. Taking the output of these discussions and delivering it to my team and other stakeholders as engineering deliverables. - Provide technical leadership and guidance, mentor junior engineers, and participate in code reviews.

- Technical lead for a team of three engineers. Drove Agile development, acting in Product Owner and Scrum Master roles. - Co-authored a project to implement Terraform static code analysis as part of the CI/CD pipeline, using Checkov, eventually scaling up to company-wide use. - Responsible for design and implementation of security solutions using AWS native services in GovCloud.

- Maintained AAA (Authentication, Authorization and Accounting) infrastructure for Salesforce's core product used by public sector customers. - Led effort to deploy Terraform across the Government Cloud infrastructure. Focused on AWS GovCloud Identity and Access Management. - Designed federated authentication and centralized logging mechanisms in AWS GovCloud. - Used Puppet and other configuration management frameworks to implement security controls for FedRAMP Moderate and High, and DISA IL4 compliance.

- Research, design, develop, document and implement solutions for fault tolerance, performance, capacity, and configuration management for various data center operations. - Design, develop and implement documentation and tools to facilitate Technical Support team responsibilities. - Identify and drive opportunities to improve automation for deployment, management, and tooling, using Python, Ruby and Groovy, among other languages. - Support and improve a highly available and fault tolerant SaaS offering. - Identify platform security vulnerabilities and help design and engineer solutions.

- Implement ephemeral, long-lived and immutable infrastructure as code, using AWS CloudFormation and internally-built solutions. - Maintain infrastructure resources in an auditable and repeatable fashion using configuration management platforms, such as Puppet, Chef, Salt and Ansible and version control systems, such as git. - Responsible for designing and implementing sound and secure network and security architectures on AWS. - Help to maintain a strong information security posture for data in transit and data at rest. - Expert with AWS foundational services, such as EC2 (incl. EBS, ASG, ELB), VPC/Direct Connect, Route53, S3, IAM/KMS, RDS, SNS, SQS, SES and CloudWatch. - Experience with Docker, LXC and other containerization methodologies. - Contribute regularly to internal software projects, centered around the orchestration of infrastructure resources and the continuous deployment of containerized applications to test and production environments. - Familiar with NoSQL database platforms, such as MongoDB, DynamoDB and Redis and RDS database platforms, such as MySQL, PostgreSQL and AWS Aurora. - Proficient in Bash/shell, Python and Go languages as well as JSON and YAML data formats. Familiar with Ruby, Java and PHP. - AWS Certified Cloud Solutions Architect — Associate. (Oct. 2015)

- Managed physical and cloud-based infrastructure for the print, mobile, and web properties of Washington Post Media. - Supported content management systems & applications utilizing Apache, Nginx, Tomcat and dynamic Java applications deployed on Glassfish or WebLogic application servers. - Maintained Unix production, stage and test environments, utilizing RedHat 5/6/7, CentOS 5/6/7, Solaris 9 & 10, AIX 5.3, HP-UX and Mac OS X Server. - Performed occasional code deployments for development teams. - Performed system maintenance and upgrades as needed, including backups and restores. - Participated in 24x7 on-call rotation and performed occasional off-hours maintenance and implementation tasks. - Datacenter/NOC operations experience. - Completed a major datacenter relocation in 2014.

System and network administration/security IT Support Duties included: - Systems administration - Account management - Hardware & Software installation/troubleshooting - Phone support

Manager of web development, IT and support staff. Duties included: - Website design - Feature development, implementation and maintenance - Account administration and management - IT support

Fragforce is a charity gaming team that raises money for Extra Life, Child's Play, and Children's Miracle Network hospitals