An IT professional experienced in system administration, network support, and desktop user support. Hobbyist web developer. Alumni of USF's College of Engineering, class of 2016.
System Analyst,
Sep, 2021 - Present
Providing support for International Space Station payload life sciences research at NASA's Kennedy Space Center. System administration, implementation and integration of IT & network infrastructure for NASA's environmental chambers. Providing mechanical maintenance and repair of environmental chambers. Providing on-call generalist support for local and remote researchers using environmental chambers and related facilities.
QA Analyst,
Mar, 2019 - Sep, 20196 months
Manual QA testing for e-learning web app products
Helpdesk Technician,
Feb, 2018 - Sep, 20187 months
Generalist IT desktop support; database maintenance and support
IT Support Specialist,
Jun, 2015 - Jan, 20182 years 7 months
Generalist IT systems, network, and user support in corporate and manufacturing evironments
IT Support Analyst,
Aug, 2014 - Jan, 20155 months
Tier I and tier II support in a MSP call center
IT Operations Intern,
Jul, 2013 - Sep, 20132 months
MSP Summer Internship assisting primary engineers and specialists with system and network administration
Information Technology, Bachelor of Science (BS), University of South Florida
Dec, 2012 - Dec, 2016
3.4