Christopher Davis

This role focuses on improving the business' profitability and customer experience. To do this, I have developed tools and systems to improve efficiency and workflow within the business. I used PHP, JS and SQL to create an internal website which hosted tools and allowed integrations between Brightpearl, Shopify and Scurri using their respective APIs. Projects included developing a shipping API that served customers with customisable shipping rates, creating workflows in Brightpearl based on webhooks, and making a dashboard for staff packing orders. This position was created for a colleague and me by the director of the company. He saw our potential when we worked as shop staff, and gave us the opportunity to work in a more technical position reporting directly to him. I worked 2-3 days per week while studying but this varied based on holidays and university workload.

I worked in this position while studying. The business is a small retail shop selling sport climbing and professional rope access equipment. My responsibilities were to serve customers in the shop, collect and pack online orders, recieve incoming stock and to organise and tidy. As part of a small team, I had a manager and usually worked with another member of shop staff, but often I would be solely responsible for serving customers and making sure all orders were dispatched.

I worked in this position while studying in 6th form. I worked Saturdays, however, once I had completed my exams, I worked full time through the summer, filling in for staff that had taken holiday. The company had 12 bakery shops between Harlow and Cambridge and I worked at the counter serving customers and in the kitchen preparing food. The size of the team would vary as I worked in different stores but would usually be myself, another staff member and the store manager. My responsibilities were to put the food out at the start of the day, serve customers, prepare their orders, close the shop, stock take the remaining food, and then clean the shop.

This was an award created by the university for contribution to extra curricular societies and education in employability skills.