Student IT Assistant, Missouri University of Science and Technology
Mar, 2021 - Present
- IT Research Support Solutions is a division of Missouri S&T’s IT department devoted to allowing researchers to go faster further, using services ranging from our HPC Cluster to drones (itrss.mst.edu).
- As a Student IT Assistant, I configure new workstation class computers for our customers, and provide support for our Linux users on both desktops and our cluster.
- Increase efficiency of user data backup process through scripting repetitive tasks.
- Improve customer experience through creating new documentation and improving existing documentation.
- Improve user experience of MinerBytes product by testing the software and reporting bugs to maintainers.