Doug Dawson

Doug Dawson

Distributed Systems Manager at WoodmenLife

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Professional Skills Summary

.NET: C#, Visual Basic, Entity Framework, .NET Core, ASP.NET, WebAPI, WinForms, WebForms

Web Development: HTML5, Javascript, CSS, jQuery

Microsoft SQL Server: Database Design, T-SQL, SSIS, SSRS

Agile Methodologies: Scrum, Kanban, SAFe

ICAN Leadership Training:

Work Experience

2018-01-31 to Present

Distributed Systems Manager at WoodmenLife

Currently serving over a dozen IT professionals while we build an agile software development culture. My strong technical & interpersonal skills along with nearly 20 years of experience in the industry makes me a versatile leader.

Currently leading all .NET Developers across the agile dev teams.

Established .NET Community of Practice to support all .NET developers.

Experienced with leading all IT roles on several agile dev teams over various platforms.

Working collaboratively with leadership team to establish a successful agile culture.

Previously served as Platform Manager over various mission-critical systems such as Policy Administration, Underwriting, Electronic Applications and Customer Correspondence.

2012-10-31 to 2018-01-31

Software Development Supervisor / Senior .NET Programmer Analyst at WoodmenLife

Delivered solutions for key strategic projects in collaboration with software vendors and internal teams. Provided technical leadership on projects from inception & development through rollout & post-prod support.

Converted millions of document images and annotations from FileNet to AWD with comprehensive audit trail using a scalable multi-process solution.

Implemented an insurance illustration system for the Home Office with synchronized client applications distributed across the country.

Built web service interface for the illustration system to convert legacy text-based requests to ACORD requests.

Built scalable document image format conversion platform.

Built a custom telemetry system to augment the System Center Configuration Manager (SCCM) endpoint reporting used to monitor systems in the Home Office and around the country.

Created application support tools and documentation to maximize first-contact resolution for the Help Desk.

Built various web apps, web services, Winform apps, MSI installers, databases and automation tools for various projects.

2011-08-31 to 2012-10-31

Software Analyst at West Corporation

Worked in West Notifications Group as the primary developer of the VCSR platform which managed transmitting phone, SMS and email messages to thousand of users across the country. I also maintained the SQL scripts used for calculating platform billing.

2009-01-31 to 2011-08-31

Application Developer at Volano Solutions

Worked with customers on designing and implementing customized solutions for work processing. Built websites in Sitefinity, .NET Webforms and PHP, including a custom document management solution. Also acted as Webmaster and provisioned, configured & secured virtual machines for hosting web applications and databases.

2008-07-31 to 2009-01-31

Web Developer at Bozell

Built beautiful & usable web sites for customers using HTML, CSS & various Javascript libraries. Also built sites using several content management systems like Concrete5, Wordpress, Sitefinity and others. The web sites were part of a complete online marketing strategy including analytics, SEO and social media & e-commerce integration.

2007-07-31 to 2008-07-31

Web Developer at Orajen Group

Developed websites for organizations ranging from very small to national. Started from Photoshop designs, cutting & optimzing graphics for the web, and then building templates and page using Dreamweaver and Visual Studio.

2005-12-31 to 2007-12-31

Web Developer at Physicians Mutual

Sole web developer for PMIC's public facing web site. Worked directly with a web team in the Marketing department to update content and provide traffic analysis. The web site was managed using a tool called Bricolage (a Perl-based CMS). Implemented Adobe's Contribute software for managing the intranet web site and trained the users on how the use Contribute. Implemented the first video content on PMIC's web site and PMIC's first insurance quote feature on their public web site.

Education

Metropolitan Community College

Associates Degree: Microcomputer Programming

Languages
  • English
  • Native Speaker